Warranty Policy

Warranty Policy – Spelling Melody

Warranty coverage depends on the individual product.

Where a product includes a stated warranty period, the applicable warranty information will be displayed on the product page or provided with the product.

Warranty Coverage

Warranty may cover manufacturing defects that occur under normal use during the applicable warranty period.

Warranty Exclusions

Warranty generally does not cover damage caused by:

Accidental damage
Water or liquid damage
Physical damage
Incorrect installation
Misuse
Unauthorized repair or modification
Normal wear and tear
Damage caused by incompatible use
Warranty Claim

To make a warranty claim, customers may be required to provide:

Order number
Customer information
Product details
Description of the problem
Photos or videos where necessary

The product may need to be inspected before a warranty decision is made.

Warranty Resolution

Depending on the product and circumstances, an approved warranty claim may result in:

Repair
Replacement
Another appropriate resolution

Warranty decisions are subject to the applicable product warranty terms and relevant consumer protection laws.

For warranty assistance, please contact Spelling Melody.